"The phone lines open at 3 PM EDT on Monday,
November 1."
However, as the East Coast will be on
Standard Time by then, this will mean they'll REALLY open
at 2 PM EST ( = 3 PM EDT). So for all us smart time
conversion people, let's get an hour's head start. And if
they don't answer, sue. It's the American way of life!
:)
Andy
Stunned to have consecutive posts about Daylight Savings
Time -- set yer clocks back Saturday night, people!