Re: TRASH Survey

plitvak_17 <*no_reply_at_yahoogroups.com*> · Mon, 28 Nov 2005 05:25:41 -0000

Ok, I hate to sound like the squeaky wheel here, but...

If I were a more cynical person, I might say that this is a very 
clever technique for ignoring feedback. I mean, people in the 
community have no idea what feedback is actually sent, or what anyone 
in TRASH thinks of said feedback. The soliticing of the survey is just 
a nice way to seem as though feedback is heeded. It's like the 
Seinfeld bit about the rent-car-reservation:

JERRY:  But the reservation keeps the car here.  That's why you have 
the reservation.
RENTAL CAR AGENT:  I know why we have reservations.
JERRY:  I don't think you do.  If you did, I'd have a car.  See, you 
know how to take the reservation, you just don't know how to *hold* 
the reservation and that's really the most important part of the 
reservation, the holding.  Anybody can just take them.

Anyone can just take feedback. Anyone can just say that feedback is 
very important...

So i guess my question is... will TRASH make the results of these 
surveys publically available?  Will TRASH give us some insight to how 
their organization is responding or thinking about said criticism? Or 
are we going to be served up with a bunch of platitudes about how our 
feedback is very important to them?

--- In quizbowl_at_yahoogroups.com, jdinan8271 <no_reply_at_y...> wrote:
>
> In the coming days, TRASH is going to release its first-ever *TRASH 
> Survey*.
> 
> In the past, TRASH (Testing Recall About Strange Happenings) has 
> released surveys asking competitors about TRASHionals.  In addition, 
> regional hosts have done surveys regarding TRASH Regionals, while 
> TRASH, as always, accepts feedback from players 24/7.
> 
> But we want to try something a little different.  
> 
> Unlike previous surveys and polls, this survey is open to EVERYONE 
> who has played in a TRASH tournament since 1997.  In addition, we 
> want feedback from those who may not have played TRASH, but have 
> competed in school-run trash tourneys.
> 
> The survey will cover a wide array of topics, including...
> 
> -- Question quality
> -- Question difficulty
> -- Competition issues
> -- Pricing
> -- Question categories
> -- Anything else you think needs mention!
> 
> We'd also like to know a little about the players themselves -- 
> favorite categories, TRASH tournaments they've played in and so 
forth.
> 
> Basically, we want to take a good product and make it better.  And 
> one of the best ways any organization can do that is to talk to 
those 
> who use the product -- and in this case, it's the players!
> 
> All we ask is for all survey takers to keep their responses clean 
(no 
> obscenities) and provide us with an e-mail address that we can reach 
> you for comment, clarification, etc.
> 
> The survey will be released in the coming days.  Any questions about 
> the survey, don't hesitate and e-mail me.
> 
> Thanks!  Happy holidays!
> 
> James Dinan
> Business Manager, TRASH
> jdinan_at_j...
>